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Applicable for: Windows

Activate the Norton app subscription that came preinstalled on a new computer

Introduction and prerequisites

This article guides you through activating your Norton Protection subscription that comes preinstalled on a new computer. You may have received an email reminder to activate this preinstalled subscription.

You must have a new computer with a preinstalled Norton Protection subscription to follow these steps.

Step-by-step instructions

Many computer manufacturers include a subscription to Norton Protection preinstalled with the purchase of a new computer. You may have received an email reminder to activate the preinstalled subscription.

Activate Your Norton app

  1. On your computer, click the search box, and then type “Norton”.

  2. Open the Norton protection desktop app.

    If you are prompted, accept the License and Services Agreement.

  3. Enter the email address to use for your account and click Next.

    If you already have an account, enter your password and click Next, or enter the requested information to create it.

Your Norton app is now activated, and your product key is registered with your account.

To activate Norton with a different Product Key, or if your Norton app is expiring, and you have already purchased a subscription, read: Activate your Norton device security app subscription.

Further recommendations

DocID: v85504995
Last modified: 09/29/2026

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