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Create your Norton Privacy Manager password and Sudo profile for Android and iOS

The first time you launch Norton Privacy Manager you are prompted to sign into your Norton account to create a password and primary Sudo profile. These let you use the app to browse, call 1,2, text 1, 2, and email without exposing your personal information. Before you set up the Norton Privacy Manager app, make sure that your mobile device runs on iOS (11.0 or higher) or Android (6.0 or higher) operating systems.

Calls, messages, and handles are available only on Norton Privacy Manager Android and iOS applications.

Set up Norton Privacy Manager

  1. When you launch the Norton Privacy Manager app for the first time, you are taken to the License Agreement page.

  2. On the License Agreement page, move the sliders to accept the Norton License Agreement and the Norton Mobile Privacy Policy, then tap Continue.

  3. In the Welcome to NortonLifelock page, do one of the following:

    • If you have a Norton account, enter the login credentials and click Sign In to log in to your Norton account.

    • If you do not have a Norton account, tap Create a new account and follow the on-screen instructions to create a new Norton account.

  4. In the Responsible Anonymity screen, tap Next and follow the on-screen instructions.

  5. In the Create App Password screen, follow the on-screen instructions and tap Continue.

    If you have a Touch ID or Face ID enabled in your phone, you can use it as the password for the Norton Privacy Manager app.

  6. To create a unique App Password, navigate to the Settings menu and tap Create App Password.

    Follow the on-screen instructions to create the App Password and tap OK.

    Ensure that the password meets the following requirements:

    • Contains a minimum of one number

    • Contains a minimum of one symbol

    • Contains one uppercase and one lowercase letter

    • Contains a minimum of eight characters

  7. In the Welcome screen, tap Next.

  8. In the Create Your First Sudo screen, tap Next.

  9. Enter the First Name and Last Name that you like to use for your Sudo profile and tap Next.

  10. Create an email address that you like to use for your Sudo profile and tap Next.

  11. After providing a valid email address, in the Create your First Sudo screen, tap Get Started to complete setting up your Sudo profile.

1 - 300 minutes and 500 messages per month, are the total number of minutes and messages included in the plan. Additional minutes and messages cannot be purchased at this time.

2 - Out-of-App calling and messaging is limited to US and Canada.

Since 2008, Norton Labs has allowed us to foster a dialogue with technology enthusiasts and early adopters around new innovative products and services we bring to the market. We invite all forms of feedback to help us create and improve online privacy solutions for digital citizens today and tomorrow.

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DOCID: v130321422
Operating System: Android, iOS
Last modified: 09/08/2020