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Fix problems updating Norton Security for iOS to the latest version

You may have problems updating Norton Security for iOS if your iPhone or iPad has an old iOS version. To fix this, update your device to iOS 10.3.3 or the latest version of iOS 11.x, and then follow the steps below.

STEP 1

Turn off Web Protection

  1. From the Home screen, launch Norton Security for iOS.

  2. At the bottom of the screen, tap Online.

  3. Next to Web Protection, move the slider to Off.

STEP 2

Update Norton Security for iOS

  1. From the Home Screen, launch App Store.

  2. At the bottom of the screen, tap Updates.

  3. From the list of apps, find Norton Security for iOS, and then tap Update.

    Wait for the app download to finish.

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DOCID: v127609112_EndUserProfile_en_us
Operating System: iOS
Last modified: 10/16/2018