Import your Identity Safe data

You can import your Identity Safe data from the file that you previously backed up. You can also import the Identity Safe data from the portable profile that you saved in the older version of Norton.

The Merge imported data with existing data and Replace existing data with imported data options appear when you import Identity Safe data from a backup file. You can merge the imported data with the vault that you are currently signed in or replace the existing data stored in your vault

When you import, the file size must not be more than 15 MB for .CSV files. Also, Identity Safe does not allow the import of Norton Password Manager (.NPM) files.

Import your data

  1. In the Norton product main window, double-click Identity, and then click Identity Safe.

  2. In the Norton Identity Safe window, click the Settings icon available at the bottom of the window.

  3. Click the Import/Export tab.

  4. In the Import row, click Import.

  5. In the Vault Import window, select one of the following options:

    • Merge imported data with existing data

    • Replace existing data with imported data

  6. Click Import.

  7. Browse to the location of the file that you want to import.

    You can access your vault backups at My Documents\Norton Identity Safe Backups\<Norton account name>.

  8. Select the file, and then click Open.

  9. If you have different passwords for the logins that you stored in the currently using vault and the importing vault, Norton displays a confirmation message. Select one of the following:

    • Click Keep Existing Password to retain the password that is stored in the cloud vault.

    • Click Keep Imported Password to overwrite the password that is stored in the cloud vault with the password stored in the importing vault.

  10. In the confirmation dialog box, click OK.

Video: How to import your Identity Safe vault data

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DOCID: v5466277_ns_retail_en_us
Operating System: Windows
Last modified: 06/18/2018