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Fix problem enabling Norton Safe Search as your default search provider

To resolve this problem, manually configure the browser to make Safe Search the default search provider.

The instructions to change the default search engine provider varies depending on your browser. Follow the steps depending on the web browser that you use:

Microsoft Internet Explorer

  1. Start Internet Explorer.

  2. Do one of the following depending upon your version of Internet Explorer.

    • For Internet Explorer 9 and later: On the top-right corner, click the Settings icon, and then click Manage add-ons.

    • For Internet Explorer 8: On the top-right corner, click Tools, and then click Manage Add-ons.

  3. In the Manage Add-ons window, under Add-on Types, click Search Providers.

  4. Click Norton Safe Search, and then click Set as default.

  5. Click Close.

Mozilla Firefox

  1. Start Firefox.

  2. In the Search drop-down, select Change Search Settings.

  3. In the Search window, under Default Search Engine, select Norton Search from the drop-down list.

    Norton Safe Search is set as your default search engine.

Google Chrome

  1. Start Google Chrome.

  2. To change your default search engine from Norton Safe Search, on the top-right corner of the Chrome browser, click the Customize and control Google Chrome icon, and click Settings.

  3. In the Settings window, under Search engine, click Disable.

    This will reset the default search engine to your previous selection.

  4. To enable Norton Safe Search as the default search engine, in the top-right corner of the Chrome browser, click the Customize and control Google Chrome icon, and click Extensions.

  5. In the Extensions window, next to Norton Safe Search, click on the toggle button to enable the feature.

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DOCID: v114461087
Operating System: Windows
Last modified: 11/01/2021