Other products

Update your Norton account details

You can update your personal details, billing information, and email preferences in your account. If you forgot your password or have issues receiving the password reset email, read Recover your Norton account. If you created your account with an email address that you currently cannot access or use to sign in to your account, contact Member Services & Support for assistance.

If you are from China, Hong Kong, Japan, Korea, and Taiwan, visit your Norton store to update your account details.

Update your email address, password, or other personal information

  1. Sign in to your account.

  2. On the Account Settings tab, click next to any information that you want to update.
  3. Once you are done, save your updates.

Update your email preferences

  1. Sign in to your account.

  2. On the Account Settings tab, check or uncheck the checkbox next to Email Preferences.

    You can also unsubscribe from the marketing emails by clicking the Unsubscribe link at the bottom of the email that you received.

Update or add your card details

  1. Sign in to your account.

  2. On the Billing Information tab, if you want to update an existing payment method, click and type in any information that you want to update, and click Save.
  3. To add your billing information, choose your country/region and the payment method, and then complete saving the billing information.

    If you have issues updating or adding your billing information, contact Member Services & Support.

    If you want to delete your billing information, you must disable the automatically renewing subscription before you delete the card. Read, Cancel your automatically renewing subscription.

Update LifeLock member details

To update any of your LifeLock member details, select one of the following:


The solution made it easy for me to handle my issue.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v54033503
Operating System: Windows, Mac
Last modified: 01/09/2022