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Dark Web Monitoring for Japan

Based on what was found in your notification, use the list below for next steps. We will continue to scan the dark web for activity. If we detect your information, we will send another email or notify through mobile application. You can:

  • Change the password associated with the affected website or any other site where you've used the same password. If you don't remember your password, perform a password reset on the site.

  • Complete your profile by visiting the dashboard so we can monitor more of your information

Username

If you received a Dark Web Notification and it included your Username, here are some recommended next steps:
  • Consider changing your Username if you have the option. The same Username may have been exposed multiple times in the past.

  • Consider changing your passwords linked to that Username.

Password

If you received a Dark Web Notification and it included your Password, here are some recommended next steps:
  • Change your password.

  • If you use this password for other websites or app, then change it for those services too.

  • Set up two-factor authentication whenever available with a website.

Email

Emails can be used for phishing schemes that criminals use to try to get your information.
If you received a Dark Web Notification and it included your Email, here are some recommended next steps:
  • If you are using this email as a login/username, consider changing this for better protection.

  • We recommend that you never give any personal or sensitive information over email.

Password Combo List

If you received a Dark Web Notification and it included your password exposed in a combo list, a collection of email addresses and passwords from breached websites, here are some next steps to help protect yourself:
  • Change your password.

  • If you use this password for other websites or app, then change it for those services too.

  • Use a password manager to generate unique passwords for websites.

  • Set up two-factor authentication whenever available with a website.

For more information, read password combo list notification.

Date of Birth

Your Date of Birth along with other personal information can be used by identity thieves to hack into accounts and commit fraudulent activities.
If you received a Dark Web Notification and it included your Date of Birth, here are some recommended next steps:
  • Review your financial statements and watch for any transactions you don't recognize.

  • Remove mail from your mailbox right away. If you'll be away from home, request a mail hold.

  • Shred anything that has personal information, including credit card and bank statements, receipts, medical records.

  • Opt for paperless delivery whenever possible and practical.

  • Consider setting up a locked mailbox to decrease the risk of stolen mail.

Driver's License

Your Driver's License Number along with other personal information can be used by identity thieves to commit fraudulent activities.
If you received a Dark Web Notification and it included your Driver's License, here are some recommended next steps:
  • Review your financial statements and watch for any transactions you don't recognize.

  • Remove mail from your mailbox right away. If you'll be away from home, request a mail hold.

  • Shred anything that has personal information, including credit card and bank statements, receipts, medical records.

  • Opt for paperless delivery whenever possible and practical.

  • Consider setting up a locked mailbox to decrease the risk of stolen mail.

Bank Account

If you received a Dark Web Notification and it included your Bank Account, here are some recommended next steps:
  • Review bank statements for accuracy.

  • Never disclose a debit or credit card PIN (personal identification number) in email or on the phone.

  • Be suspicious of strangers who ask for personal information by email or phone.

  • If you're asked to provide your My Number or other confidential information, make sure you know who wants the information and why.

  • Be wary of email attachments and "free" software.

  • Don't use part of your My Number as a PIN.

  • Think before you download apps, click on links or reply to emails that might be harmful or fraudulent.

  • Keep your laptop or mobile device's operating system and Internet browser up to date.

    Please use security software for your devices.

  • Don't store passwords, your My Number or other sensitive information on your smartphone.

  • Be aware of your surroundings when you bank online and watch out for "shoulder surfers," people who hover nearby and observe your information without your knowledge.

Passport Number

Your Passport Number along with other personal information can be used by identity thieves to commit fraudulent activities.
If you received a Dark Web Notification and it included your Passport, here are some recommended next steps:
  • Contact your local passport office to file a complaint

  • Apply for a replacement passport

Name

Your Name and Address along with other personal information can be used by identity thieves to hack into accounts and commit fraudulent activities.
If you received a Dark Web Notification and it included your Name, here are some recommended next steps:
  • Review your financial statements and watch for any transactions you don't recognize.

  • Remove mail from your mailbox right away. If you'll be away from home, request a mail hold.

  • Shred anything that has personal information, including credit card and bank statements, receipts, medical records.

  • Opt for paperless delivery whenever possible and practical.

  • Consider setting up a locked mailbox to decrease the risk of stolen mail.

Address

Your Name and Address along with other personal information can be used by identity thieves to hack into accounts and commit fraudulent activities.
If you received a Dark Web Notification and it included your Address, here are some recommended next steps:
  • Review your financial statements and watch for any transactions you don't recognize.

  • Remove mail from your mailbox right away. If you'll be away from home, request a mail hold.

  • Shred anything that has personal information, including credit card and bank statements, receipts, medical records.

  • Opt for paperless delivery whenever possible and practical.

  • Consider setting up a locked mailbox to decrease the risk of stolen mail.

Phone Number

Phone numbers can be used for phishing schemes that criminals use to try to get your information to commit fraudulent activities.
If you received a Dark Web Notification and it included your Phone Number, here are some recommended next steps:
  • Never give any personal or bank information over the phone unless you are certain of the caller.

  • If you start receiving suspicious calls, contact your telephone service provider to see if it is possible to block calls from those numbers.

Insurance Information

Identity thieves can you use any of your insurance information to submit false claims which can be for, but not limited to medical, car, life, home or pet.
If you received a Dark Web Notification and it included any of your insurance information including but not limited to policy numbers, medical information, or insurance providers, here are some recommended next steps:
  • Carefully review any insurance bills and claims.

  • Be on the lookout for:

    • Medical or other insurance collection notices on your credit report that you don't recognize

    • A notice from your health plan saying you reached your benefit limit

    • A denial of insurance because of past claims or medical records for a condition you don't have

Other tips:
  • Remove mail from your mailbox right away. If you'll be away from home, request a mail hold.

  • Shred anything that has personal information, including credit card and bank statements, receipts, medical records.

  • Opt for paperless delivery whenever possible and practical.

Consider setting up a locked mailbox to decrease the risk of stolen mail.

Gamer tag

If you received a Dark Web Notification and it included your Gamer tag, here are some recommended next steps:
  • Change your password with all gaming platforms in which you use Gamer tag

  • Enable two-factor authentication with the gaming platforms

  • Change your email password associated with the Gamer tag

  • Use a different password and Gamer tag for each gaming platform

Individual Number/My Number

Your "My Number" along with other personal information can be used by identity thieves to hack into accounts and commit fraudulent activities.
If you received a Dark Web Notification and it included your 'My Number" here are some recommended next steps:
  • Contact the Individual Number Card Call Center, they may need to suspend your number and will provide you additional steps

  • Report it to the police when you lost your My Number card

  • Keep your laptop or mobile device's operating system and Internet browser up to date.

    Please use security software for your devices.

Credit Card

If you received a Dark Web Notification and it included your Credit Card, here are some recommended next steps:
  • Contact your credit or debit card company for a replacement card and monitor your activity closely.

  • Report any suspicious activity to your financial institution immediately.

CVV or CCV

If you received a Dark Web Notification and it included your Credit Card CVV, here are some recommended next steps:
  • Ask your credit or debit card company to reissue your card and carefully manage your card usage.

  • If you have a suspicious transaction, please report it to your financial institution immediately. There is no complete protection against identity theft.

No one can prevent all identity theft.

* Dark Web Monitoring defaults to monitor your email address only and begins immediately. Sign in to your account to enter more information for monitoring.

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DOCID: v136589293
Operating System: Windows, Mac OS X, Android, iOS
Last modified: 11/17/2021