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Prevent duplicate transaction monitoring alerts from LifeLock

This can happen when you have more than one entry for the financial institution that triggers duplicate alerts. You must ensure that you have only one entry for each financial institution.

Here are possible reasons that you may be seeing multiple accounts. If the following scenarios apply to you, please delete one of the financial institutions:

  • You may have previously added same account more than once. Removing one of the accounts will avoid the duplicate.

  • You may have an account jointly owned by another member of your family and connected using online credentials for both. Removing and reconnecting one of the accounts will remove the duplicate account.

Remove duplicate bank account entries

  1. Sign in to your account.

  2. Depending on your subscription, do one of the following:

    • If you see the My Norton page, click Monitored Info tab.

    • If you see the Member Portal page, click Manage Account tab.

  3. On the Financial accounts section, remove the duplicate entries.

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DOCID: v126695866
Operating System: Windows, Mac OS X, Android, iOS
Last modified: 08/10/2021