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Cancel automatic renewal of your service

We are sorry to see you go. Use the information below to turn off or cancel the Norton Automatic Renewal service for your product to prevent future automatic billing and renewal.

Turn off Norton Automatic Renewal service

  1. Sign in to your Norton.

  2. In the Subscriptions page, next to the Norton product for which you want to disable Automatic Renewal, move the slider to OFF.

  3. When you receive the confirmation prompt, click Turn Off.

  4. Your Norton product prompts you to manually renew the subscription when it expires next time.

If you cancel the Automatic Renewal service on your current product, you must manually renew your subscription before it expires or risk losing your Norton Protection. If you have already been charged and want a refund, read Requesting a Norton Automatic Renewal refund.

You can also call us at customer support for further assistance.

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Last modified: 02/18/2020