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Add a member to your LifeLock account

You can add a member at any time by signing into your account. In rare cases, certain types of memberships cannot support adding members this way and require you to call Member Services at customer support.

For United States

Everyone has a different social security number, so we have to charge per person, per membership, as this allows for each individual to receive our Million Dollar ProtectionTM Package^. If you're a victim of identity theft, LifeLock helps protect you with our Million Dollar ProtectionTM Package^ including our Service Guarantee to provide for experts and lawyers, if needed.

For Canada

Everyone has a different social insurance number, so we have to charge per person, per membership, as this allows for each individual to receive our Identity Theft Reimbursement Coverage *. You will be covered for qualified ID theft related expenses as a result of identity theft, up to the limit of your plan. We will also provide lawyers and experts, up to the limit of your plan, if needed to help resolve your caseincluding our Service Guarantee to provide for experts and lawyers, if needed.

To add a member

  1. Go to Manage Account.

  2. Scroll down until you see Add Member button.

  3. In the enrollment window, add the details of the member.

  4. Choose the plan and complete the payment.

^Reimbursement and Expense Compensation, each with limits of up to $1 million for Ultimate Plus, up to $100,000 for Advantage and up to $25,000 for Standard and Select (Norton 360 with LifeLock Select). And up to $1 million for coverage for lawyers and experts if needed, for all plans. Benefits under the Master Policy are issued and covered by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal.

*The Identity Theft Reimbursement Coverage with a limit of up to $25,000 for Basic Plus, up to $100,000 for Premium and up to $1 Million for Premium Plus, is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, under group or blanket policies issued to LifeLock or its respective affiliates for the benefit of its Members. Please refer to the actual policies for terms, conditions, exclusions of coverage, and for the types of experts that may be covered for reimbursement of professional service fees. Experts not specified in the policies will not qualify for reimbursement. Coverage may not be available in all jurisdictions. Review the Summary of Benefits under the Insurance Coverage (Canada) here.

§For NortonLifeLock offerings provided to you by a Service Provider or through channels outside the United States, the LifeLock identity theft protection services and coverage, plan feature names and functionality might differ from the services offered directly by NortonLifeLock. Please contact your Service Provider for details on their NortonLifeLock plan offerings.

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Last modified: 04/22/2020