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FAQ: Norton Identity Protection

Important offer details and disclosures

  • No identity protection can guarantee 100% detection.

  • Norton Identity Protection Elite offering is only available to users residing in the U.S. and its territories

  • Browser Requirements for Activation:

    For the best experience, use the most up-to-date version of your web browser. The latest two versions of Chrome, Firefox, Internet Explorer and Safari browsers are supported. No external plug-ins are required.

  • 1Personal identifiers and credentials include the number of credit or debit cards, phone numbers, email addresses, bank accounts, medical IDs, driver's license, passport numbers, Social Security number, international ID, IBAN's, private label cards, home addresses and maiden name when comparing Norton Security Elite to equivalent tiers of identity protection offerings from competition on July 14, 2016.

  • 2The Bureau of Justice Statistics bulletin, Victims of Identity Theft, 2014.

  • 3The Bureau of Justice Statistics bulletin, Victims of Identity Theft, September 2015.

  • 4Daniel J. Solove, The Digital Person: Technology and Privacy in the Information Age 110 (New York University Press)

  • 5Javelin Strategy & Research 2016 Identity Fraud Study.

  • 6Up to $1 million in identity fraud - expense reimbursement and or up to $10000 reimbursement for unauthorized electronic funds transfer(s).

  • 7FTC Consumer Sentinel Network Data Book for January - December 2015.

  • 8For return or refund information, contact Symantec at www.norton.com/return-policy.

  • 9Monitoring does not include all transactions at all businesses and Cyber Monitoring is limited to monitoring of the online black market. You must enroll and enter your enrollment data to begin monitoring.

  • 10Alerts require your current email address.

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DOCID: v118255824_nip_faq_en_us
Operating System: Windows, Mac OS X
Last modified: 06/18/2018