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System requirements

Norton Family is available for Windows, Android, and iOS. You must have an Internet connection to install and use Norton Family. When you are connected to Internet, Norton Family automatically checks for any new updates and downloads them.

The following are the recommended system requirements to install and use Norton Family:

For Windows

For Android2

For iOS

Operating Systems

  • Microsoft Windows 10 (all versions)1

  • Microsoft Windows 8/8.1 (all versions)1

  • Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later

  • Microsoft Windows Vista (all versions) with Service Pack 1 (SP 1) or later

  • Microsoft Windows XP (all 32-bit versions) with Service Pack 3 (SP 3) or later

  • Android v4.0 or higher

  • iOS 9 or higher

Hardware Requirements

  • 300 MHz or higher processor

  • 512 MB of RAM (256 MB minimum)

  • 200 MB of available hard disk space

  • 550 MHz processor

  • 256 MB of RAM

  • 3 MB of available disk space

Browser Support

  • Microsoft Internet Explorer 9.0 or later 1

  • Mozilla Firefox 40.0 or later

  • Google Chrome 32.0 or later

  • Norton Family browser

  • Chrome for Android version 18.0.1025123 and higher3

  • Norton Family browser4

1Does not support Metro browser.

2Norton Family is not supported on Amazon devices, such as Kindle.

3To know about all content your child views online, ask your kids to use only Norton Family browser.

4For enhanced monitoring, read Set up Norton Family on your child's iPhone or iPad

Thank you!

Thank you for using Norton Support.

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DOCID: v40429065_nortonfamily_help_en_us
Operating System: Windows, Android, iOS
Last modified: 10/11/2018