System requirements

Norton Family is available for Windows, Android, and iOS. You must have an Internet connection to install and use Norton Family. When you are connected to Internet, Norton Family automatically checks for any new updates and downloads them.

Norton Family for iOS currently supports web, search, video, and location supervision.

The following are the recommended system requirements to install and use Norton Family:

For Windows

For Android

For iOS

Operating Systems

  • Microsoft Windows 10 (all versions)1

  • Microsoft Windows 8/8.1 (all versions)1

  • Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later

  • Microsoft Windows Vista (all versions) with Service Pack 1 (SP 1) or later

  • Microsoft Windows XP (all 32-bit versions) with Service Pack 3 (SP 3) or later

  • Android v4.0 or higher

  • iOS 9 or higher 2

Hardware Requirements

  • 300 MHz or higher processor

  • 512 MB of RAM (256 MB minimum)

  • 200 MB of available hard disk space

  • 550 MHz processor

  • 256 MB of RAM

  • 3 MB of available disk space

Browser Support

  • Microsoft Internet Explorer 9.0 or later 1

  • Mozilla Firefox 40.0 or later

  • Google Chrome 32.0 or later

  • Android Browser

  • Chrome for Android version 18.0.1025123 and higher

1 Does not support Metro browser.

2Norton Family parental control for iOS is currently available only in the US, UK, Japan, Australia, New Zealand, Hong Kong, and South Africa.

Related Information

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DOCID: v40429065_nortonfamily_help_en_us
Operating System: Windows, iOS, Android
Last modified: 12/02/2016