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Update Norton Family to the latest version

To get the best out of Norton Family, ensure that you have the latest version of Norton Family application on all your devices in your account. You can update to the latest version at no cost as long as you have an active subscription. If your device is connected to the Internet, Norton Family checks for updates at regular intervals and can automatically update to the latest version. But if your device is not connected to the Internet for a long time or if you had automatic-update issues, use the following instructions to manually update Norton Family.

Your device must be connected to the Internet for Norton Family to update to the latest version.


  1. Sign in to your account.

  2. Select the child who uses this device.

  3. Click Add Device.

  4. Choose Windows and then click Next.

  5. Do one of the following:

    • If you want to add this device to your account, select Yes and then click Download Norton Family App.

    • If you want to install Norton Family on another device, select No, click Send an Email Download Link, and then enter an email address to send a download link in an email. Open this link on the device on which you want to install Norton Family.

  6. Click or run the downloaded installer file.

    Norton Download Manager will automatically install Norton Family on the device.

  7. Read the User License Agreement and then click Agree & Install.

    The device gets automatically linked to your account.

  8. Click Continue.

  9. In the assign device window, click Edit next to the child to whom you want to assign this device.

  10. Click signs in as and choose the account that the child uses to log on to this device. If your child uses multiple user accounts, choose the child on all those user accounts.

  11. Click Save > OK.


  1. Tap the Google Play Store app.

  2. Tap Menu and then tap My apps & games.

  3. Find the Norton Family parental control app and then tap Update.


  1. Tap the App Store app and then tap Updates tab on the right-bottom of the screen.

  2. Under Pending Updates, look for Norton Family parental control notification and then tap Update.

  3. Tap Install and follow the on-screen instructions to install a profile and set up restrictions. You need to install a profile for Instant Lock to work on iOS devices. For more information, read Set up Norton Family on your child's iPhone or iPad

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DOCID: v118730316
Operating System: Android;Windows;iOS
Last modified: 07/20/2022