Norton Family is an online service that helps parents to monitor the Internet activities of their children, from anywhere, in real time. Thereby, it helps parents to protect their children from Internet dangers and lets children practice safe online behavior and develop good online habits.
It is available in basic and premier versions. The free basic version has limited features. To use advanced features like location, time, and app supervision and to better protect your children, upgrade to the premier version. You can try the premier version free for 30 days.
Yes, your children know that you monitor their Internet activities. When your child logs on to a computer that is running Norton Family, a message appears notifying them that all the activities are monitored. Your children can also view the house rules that you created for them.
Norton Family protects your child with predefined house rules based on the child's age. It blocks any activity that is against the house rules and gives you real-time alerts so that you can make appropriate decisions. However, you can adjust these default settings at any time based on your child's need.
You can monitor all the activities and the location of your child remotely by signing into your Norton Family account from any Internet-enabled device. You can also use Norton Family parental control app for Android to view the alerts and activities on your smart device.
You can invite your spouse or another adult to help you monitor your children and keep them safe. Once your spouse accepts the invite, they will be part of your family. You can send an invite by signing into family account or by using Norton Family parental app for Android.
Depending on your situation, you can customize the house rules for each child at any time. You can also allow or block a specific website for your child. You can do this by signing into your family account or by using Norton Family parental control app for Android.
Click the PARENTS tab and then click the cog wheel on your profile.
In the top-right corner of the screen, click Delete My Norton Family Account.
Enter your Norton credentials and confirm.
If you unsubscribe from Norton Family service, your Norton Family settings and the activity history of your children are permanently removed.
Norton Family Premier subscription offers you a 60 day unconditional money-back guarantee. If you unsubscribe within 60 days, you are eligible to get the refund for your Premier subscription. To get the refund, contact your regional customer support representative.
Ensure that you have logged into the computer using Administrator privileges. Read System requirements to see if your device is compatible with Norton Family. You cannot install Norton Family if you have already installed any other parental control programs in the device.
No, it is not possible for your child to turn off Norton Family supervision. A parent email address and password is required to turn off Norton Family. If Norton Family is disabled or has been tampered with, you get a notification. To prevent new Windows user account creation, you must ensure that your child has a Standard user account.
This problem occurs if you use a Windows operating system that does not have DBCS (Double Byte Character Set) language pack installed. Generally this problem does not occur if you use Windows 7/ Vista operating system. If you use a version of the Server 2003 operating systems, you can use the built-in, full-featured East Asian input support option. If you use earlier versions of Windows 2000 operating system such as Windows Me/ 98/95/, or NT 4.0, you can download the DBCS language pack from: http://support.microsoft.com/kb/886677
When you subscribe for a Norton Family Premier account, your purchase includes enrollment in Norton Automatic Renewal service. It is an easy way to renew your license before it expires. However, you get an email with the details before we charge you so that you know it is coming.