Set up Norton Family on your child's iPhone or iPad

On your child's iPhone or iPad Home screen, tap Settings > Privacy > Location Services.

Make sure that Location Services is on.

Scroll down to Norton Family parental control, tap it, and then choose Always.

Tap Settings > General > Background App Refresh.

Make sure that Background App Refresh is on.

Scroll down to Norton Family parental control and turn it on.

Open Norton Family app.

Tap menu icon, tap Install Profile.

On the screen that appears, do the following:

• On iOS 12.1 and below, tap Install Profile.

  If prompted, choose Allow to enable Safari to access the device's settings.

• On iOS 12.2 and above, tap Download Profile.

Follow the on-screen instructions.

If you see "Profile Installation Failed" message, remove existing MDM profile on the device and then try again. If you still have issues with profile installation, read Resolve profile installation issues.

Tap Settings and then tap General.

Tap Device Management or Profiles > Management Profile.

You should see a profile signed by Symantec Corporation.

Do one of the following:

• On iOS 11 and below, tap Settings app > General.

• On iOS 12 and above, tap Settings app > Screen Time > Content & Privacy Restrictions.

Do one of the following:

• On iOS 11 and below, tap Restrictions and turn it on. You need to create or enter a 4-digit restrictions passcode.

• On iOS 12 and above, turn on Content & Privacy Restrictions.

Do one of the following:

• On iOS 11 and below, do the following:

  • Under Allow section, turn off Safari.

  • Under the Allow section, turn off Deleting Apps.

    This prevents your child from removing apps, including Norton Family.

  • Under Allowed Content section, tap Apps and then tap the age range for your child; for example, 12+ or younger.

    This prevents your child from downloading apps that may be inappropriate for the age.

• On iOS 12 and above, do the following:

  • Tap Allowed Apps and then turn off Safari.

  • Tap iTunes & App Store Purchases, tap Deleting Apps, and then choose Don't Allow.

  • Tap Content Restrictions, tap Apps and then tap the age range for your child; for example, 12+ or younger.

    This prevents your child from downloading apps that may be inappropriate for the age.

On your child's iPhone or iPad Home screen, press and hold down any icon until all the icons begin to jiggle.

Tap the x icon on the upper-left corner of the browser app you want to delete.

Tap the Delete button.

Repeat these steps to remove other browser apps except Norton Family.