Other products

Install your protection on this device

Your Norton protection is ready for download. Follow the steps provided below to install your protection.

Download your protection

  1. Read the License and Services Agreement before you download and install your protection.

  2. Click Agree & Download.

    If you are on a mobile device, choose the subscription that you want to download and tap Next.

    Based on your device, choose one of the options below to complete the installation.

Install your protection on Windows or Mac

  1. Wait for the installer to get downloaded.

  2. Depending on your browser, do one of the following:

    • Click on the area pointed by the on-screen arrow to run the installer.

    • Open the Downloads folder, and then locate and double-click the installer file.

  3. Wait for a few minutes as your product gets downloaded, installed, and activated automatically.

    If your download did not complete, or you see any error when you download your protection, click the Restart Download option to start over.

  4. For detailed instructions, refer Installing Norton device security on Windows and Mac.

Install your protection on Windows 11/10 in S mode

  1. Click Get it from Microsoft.

    You are redirected to the Microsoft Store page for Norton Security.

  2. In the Windows Store page for Norton Security, click Get.

  3. Follow the on-screen instructions.

    For more information on how to manage your protection, see Install Norton device security app from Microsoft Store.

Install your protection on your Android device

  1. On the Play Store app, tap Install.

  2. Follow the on-screen instructions to complete the installation.

    When prompted, provide your account email address and password to sign in.

Install your protection on your iOS device

  1. If you are on an iPad, tap Install Norton on iPad and choose the subscription that you want to download.

  2. Tap Download on the App Store.

    You are redirected to the App Store page. Download and install the Norton app from the App Store.

  3. Follow the on-screen instructions to complete the installation.

    When prompted, provide your account email address and password to sign in.

If you have any issues, follow the instructions in the links below to resolve them.

I need to install a different product and I have the product key

To install the product for which you already have the key, do the following:

  1. Go to https://Norton.com/setup

  2. Click Enter a product key.

  3. If prompted, sign in with your account credentials. If you do not have an account, you can create one.

  4. Click Enter your product key, and then type the product key in the window that appears.

  5. Follow the on-screen instructions to complete the installation.

I see the message "No remaining installs" when I download my protection

To fix this problem, check if you have your protection installed on any unused device. If your protection is installed on a device that you no longer use, you can sign in to your account to revoke the license from that device.

I have an old product and I need to install the latest protection

  1. Download the Norton Removal and Reinstall tool.

    Save the file to the Windows desktop.

  2. On the Windows desktop, double-click the NRnR icon.

  3. Follow the on-screen instructions.

  4. Restart your computer.

    After the computer restarts, follow the on-screen instructions to reinstall Norton.

I cannot download my protection

If you see any error when you download your protection, or if your download did not complete, try to redownload from your account.

For more information, see I cannot download Norton.

Video: How to download and install your Norton product


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DOCID: v101015852
Operating System: Android;Mac;Windows;iOS;Windows 10 in S Mode
Last modified: 03/09/2022