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Unable to access a specific website after installing Norton product

These steps are for the current version of Norton products. If you have an older version or if you do not know your product version, go to Norton Update Center.

STEP 1

Run LiveUpdate

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, double-click Security, and then click LiveUpdate.

  3. When Norton LiveUpdate is finished, click OK.

  4. Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."

  5. Exit all programs, and restart the computer.

STEP 2

Run Full Scan

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, double-click Security, and then click Scans.

  3. In the Scans window, select Full Scan, and click Go.

  4. When the scan is finished, click Finish.

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DOCID: v59829685
Operating System: Windows
Last modified: 09/06/2023