How to transfer your Norton device security to a new device
Your Norton membership comes with a limited number of licenses to protect various devices. If you have used up your licenses, you can transfer a license from an unused device to allow installation on a new device. Follow the instructions below to transfer a license so that you can protect a new device.
Video: How to transfer your Norton protection
Transfer the Norton protection
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Sign in to Norton.
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In the Device Security page, identify the device that you no longer want to protect.
The device must appear with a green or orange status. If the device that you no longer use appears with a red or gray (inactive) status, you cannot free the license associated with that device. You must fix the issues associated with that device before you can free the license.
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Click the ellipse icon available below the device.
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In the menu that appears, click .
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In the Manage Device page, do the following:
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Under What would you like to do, click .
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Click .
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In the Remove Norton window that appears, click .
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In the Install on New Device page, select one of the following, and then click :
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To install Norton device security on the current device, click .
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To install Norton device security on a different device, click .
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Follow the on-screen instructions and complete the installation.
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Many Norton users have shared their solution for this problem on our community forum. See solutions from users about transferring Norton on Norton Community. |
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Operating System: Windows, Mac OS X
Last modified: 11/08/2019