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Dark Web Monitoring

What is Dark Web Monitoring?

When we detect your information** on the dark web we notify you. We monitor for use of your personal information on hard to find dark websites and forums.

Why is it important?

Identity thieves can sell your personal information on hard-to-find dark web sites and forums.

What should you do?

If you find any of your information in the notification, refer to the next steps in your notification.

  • Debit/Credit Card Compromise: If the card is closed no action needs to be taken. If the account is current, contact your credit/debit card company and request a new card. Keep a close eye on your statements.

  • Email Compromise: Change your current email password. If you have any accounts with the same password, change those as well. If you have ongoing issues, you may want to open a new email account. Remember that changing your passwords every 30 days will help keep your accounts secure.

  • Social Security Number Compromise: We recommend that you set fraud alerts with one of the three credit bureaus to further help protect your identity.

  • Name/Address/Phone Number Compromise: Fortunately, more potentially damaging information such as your Social Security number has not been shared in this case. However, because some of your personal information is out there, LifeLock advises to keep a close eye on your credit report for any discrepancies. And of course, we will keep monitoring for use of your personal information has been used improperly.

No one can prevent all identity theft.

*LifeLock does not monitor all transactions at all businesses.

**Dark Web Monitoring in Norton 360 plans defaults to monitor your email address only. Please login to the portal to review if you can add additional information for monitoring purposes.

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DOCID: v127344370_lifelock_en_us
Last modified: 11/25/2018