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Respond to notifications when an unauthorized change is made to your Norton account

For information and security purposes, an email will be sent to your registered email address when certain changes are made to your Norton account. If your email address is changed, a notification will be sent to both the old and new email addresses. The email will be sent from norton@nortonlifelock.com.

What to do if I didn't request the change?

  • You can find more information on why each notification is sent by expanding the following sections. If you or someone you have authorized to access your account, did not request the change, then take the following actions:

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DOCID: v110091489
Operating System: Windows, Mac OS X, Android, iOS
Last modified: 09/04/2020