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Cancel your automatically renewing subscription

To cancel, Sign In to your Norton account and visit the My Subscriptions tab to manage your renewal settings. You can also talk to our Support team.

If you choose to cancel automatic renewal on your current protection, you must manually renew your subscription before it expires or risk losing it.

If you have already been charged and want to request a refund, contact us through Norton support.

The NortonLifeLock refund policy is applicable for 60 days from the date of purchase. However, we will honor the refund requests that are made outside of this period considering the limited availability of phone and chat support due to COVID-19 outbreak. For more information, read NortonLifeLock refund policy exception due to COVID-19 outbreak.

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DOCID: kb20090818144126EN
Operating System: Windows, Mac OS X, Android, iOS
Last modified: 04/16/2020