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View or fix device security risks that your Norton product detects

When your Norton product detects a security risk, it automatically removes it, unless it requires your input to understand how you want to resolve the risk. If you do need to provide input, your Norton product displays a Threats Detected alert or Security Risk alert with suggestions on how to respond to the security risk.

View risks automatically resolved during a scan

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, double-click Security, and then click History.

  3. In the Security History window, in the Show drop-down list, select Resolved Security Risks.

  4. Select a risk in the list, then in the Details pane, view the action that was taken.

Fix unresolved risks detected during a scan

In some cases, your Norton product does not automatically resolve a risk, but recommends an action for you to take to resolve the risk.

Fix unresolved risks detected during a scan

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, double-click Security, and then click History.

  3. In the Security History window, in the Show drop-down list, select Unresolved Security Risks.

  4. Select a risk in the list if there are unresolved risks displayed.

  5. Follow the Recommended Action in the Details pane.

Sometimes, you may need to restart your computer after your Norton product removes a security risk. If your are prompted to restart your computer, you should save any open files, and then restart your computer.

Run Norton Power Eraser if you think your system is infected. Norton Power Eraser is a powerful malware removal tool that eliminates the security risks that are difficult to remove. For more information, see Run Norton scans to check for threats on your PC

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DOCID: v1910999
Operating System: Windows
Last modified: 11/01/2021