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Access your Norton account

You create an account when you purchase or install your Norton product. You can manage your subscription, find your product key, activate subscription renewal, or access other services from your account.

Access your account

  1. Go to my.Norton.com and click Sign In.

    If you do not have a Norton account, click create a new account and complete the sign-up process.

  2. Type in your username or email address and password, and then click Sign In.

  3. If you forgot your password, click Forgot password? and follow the on-screen instructions to recover your lost password.

Having trouble accessing your account?

    • My account is registered to an old email address: If you do not have access to your old email, contact Member Services and Support for assistance.

    • My account is temporarily locked: If you see a message that your account is temporarily locked due to too many failed login attempts, we recommend that you wait for one hour and try signing in again.

    • I have issues with two-factor authentication: To setup two-factor authentication and to resolve common two-factor authentication issues, read FAQ: Two-factor authentication for your account.

Need more help?

Norton Password Manager

Set up Norton Password Manager to easily and securely sign in to your NortonLifeLock and other accounts.

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DOCID: v53370843
Operating System: Mac OS X, Windows, Android, iOS
Last modified: 05/13/2021