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Sometimes you may need to clear your browser's history, cache, and cookies to resolve issues.

Select your browser for instructions:

• Google Chrome
• Mozilla Firefox
• Safari

Clear browsing data in Google Chrome

1. Open Google Chrome.
2. Click the Customize and control Google Chrome icon in the top-right corner, then click Settings.
3. Under Privacy and security, click Clear browsing data.
4. Select Browsing history, Download history, Cookies and other site data, and Cached images and files.
5. Click Clear data.

Clear browsing data in Mozilla Firefox

1. Open Mozilla Firefox.
2. Click the Open menu icon in the top-right corner, then click History.
3. Click Clear recent history....
4. In the Time range to clear drop-down menu, select Everything.
5. Select all options, then click OK.

Clear browsing data in Safari

1. Open Safari.
2. From the menu bar, click Safari > Preferences.
3. On the Privacy tab, click Manage Website Data, then click Remove All.
4. Click Remove Now to confirm.