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Install Norton device security

Sign in to your account or create a new account to install Norton device security on any supported desktop computer, laptop, mobile phone, or tablet.

If you bought Norton device security in a retail store or if you have a product key that is not yet registered to your account, read Download your Norton product purchased from a retail store.

If you have received your Norton product from your service provider, then read Install Norton from your service provider.

Download Norton device security

  1. Go to my.norton.com and click Sign In.

    If you do not have a Norton account, click Create an Account and complete the sign up process.

  2. Type in your email address and password for Norton, and click Sign In.

  3. In the My Norton portal, click Download.

    If you are installing on Windows 10 in S mode, click Get it from Microsoft and follow the prompts to install from the Microsoft store.

  4. In the Get Started page, click Agree & Download.

    If you are on a mobile device, choose the subscription that you want to download and tap Next.

    To install Norton device security, choose one of the options based on your device:

Install Norton device security on Windows

  1. Once the download completes run the installer from your browser.

    • In Internet explorer or Microsoft Edge click Run.

    • In Firefox or Safari, on the top-right corner, click the downloads icon, then click the Norton installer.

    • In Chrome, on the bottom-left corner, click the Norton installer.

  2. If the User Account Control window appears, click Continue.

    Follow the on-screen instructions to complete the installation.

Install Norton device security on Mac

Your Norton product is supported only on Mac OS X 10.7.5 (Lion) or later. If your Mac runs on OS X 10.6 or earlier, upgrade your Mac operating system to the supported version.

To install Norton product version 8.x or later, you need to have Mac OS X 10.10.x or later.

Before you install Norton, Symantec recommends that you click Norton License Agreement and read your product license agreement.

Install Norton device security on Android

  1. Under Download Norton from Google Play, tap Get it on Google Play.

    You are now redirected to Play Store.

  2. Tap Install to install the app.

  3. When the installation finishes, tap Open.

  4. Read the Norton license agreement, and tap Continue.

    Norton Mobile Security performs the initial setup and runs LiveUpdate, Anti-Malware scan, and App Adviser scan. When the setup is complete, sign in to your Norton account to make use of all the features of Norton Mobile Security.

  5. In the top-left corner, tap the menu icon, and then tap Sign in.

  6. Type in your Norton account email address and password, and then tap Sign In.

    If you see any problems with installing Norton Mobile Security, please make sure that your device has the latest version of Google Play application, and all of the latest system updates installed.

Install Norton device security on iPhone or iPad

  1. Under Download Norton from App Store, tap Download on the App Store.

    You are now redirected to App Store.

    If you are on an iPad, tap Install Norton on iPad and follow the on-screen instructions.

  2. Tap Get, and then tap Install.

  3. When the download finishes, tap Open to launch the Norton Mobile Security app.

  4. Read the Norton license agreement, and tap Sign In.

  5. Type in your Norton account email address and password, and then tap Sign In.

    Make sure to use the email address and password that was used to purchase Norton Mobile Security or your Norton product that includes Mobile Security (such as Norton Security or Norton 360).

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DOCID: kb20090708112600EN
Operating System: Windows, Mac OS X, Android, iOS
Last modified: 03/03/2020