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Activate pre-paid Norton subscription purchased from retail store

To install your Norton product purchased from a retail store or a third-party affiliated website, you must create a Norton account or add the purchased product to the existing account. For more information, read Update your Norton account settings.

During the setup process, you will receive a prompt to enroll in an automatically renewing subscription. For more information, read: FAQ: Norton Security subscription and renewal

If you have already installed Norton on your device, you can activate it using the product key. For more details, see Learn how to use Norton product key.

Download and install Norton on your computer

  1. Sign In to your Norton account.

  2. If you are not signed in already, you will be prompted to sign in. Type in your email address and password, and click Sign In.

    If you do not have an account, click Create an Account, and then complete the sign-up process.

  3. In the Get Started page, type the product key and click >.

  4. Read the Terms and Conditions and click Agree.

  5. In the Get Started page, read the terms and conditions for automatically renewing subscriptions and click Agree and Continue.

    The Norton Automatic Renewal service is an easy way to stay protected from Internet threats by automatically renewing your Norton subscription before it expires. This keeps your Norton product up to date and your computer protected without you having to worry about it. Once activated, you can log into your Norton account and cancel the automatic renewal.

  6. On the Payment Method page, provide your billing address and credit card details, and click Agree and Continue.

    The subscription that you bought requires this information before you can activate. Once activated, you can log into your Norton account and cancel automatic renewal.

  7. Verify your payment method and click Continue.

  8. Click Agree & Download.

  9. Follow the instructions displayed to Run or Save the Downloader file. These can be different depending on your browser. If you save the file, make sure that you double-click the file from the saved location after the download is completed.

    Once the Downloader is executed, your product will be downloaded, installed, and activated automatically. Your device will display its current protection status and additional software can be installed from within your Norton account.

    To redownload or to install on a different device, see Download Norton on your device.

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DOCID: v132083659
Operating System: Windows, Mac OS X
Last modified: 10/15/2019