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Learn what is included in your network

We are searching for your personal information being used in bank, credit, wireless, utility and other service account applications within our extensive network of financial institutions, merchants, wireless carriers, and even local credit unions from coast to coast.

In the event a transaction is not picked up in our network or an institution is not in our network, you still have the benefit of our skilled Alerts and Restoration teams. If you're a victim of identity theft, we help protect you with our Million Dollar Protection TM Package^ including our Service Guarantee to provide for experts and lawyers, if needed.

How do I know my information is secure?

Your concern is valid and understandable, however,  has not received any indication that its member data has been affected by the recent breach.

We maintain a standards-based information security program designed to protect member data. Our measures include the use of strong encryption, active monitoring for and response to potential attacks, proactive assessments to discover and remediate potential system vulnerabilities, and physical security mechanisms. Clearly, it is an issue we take seriously.

We're also compliant as a Level 1 merchant under PCI-DSS, which is a set of requirements that help protect cardholder data and is the accepted standard for all organizations that process credit card information.

Do you cover business entities?

We do not cover businesses entities. Our technology and service is designed to help protect individuals with social security numbers and other personally identifiable information, which businesses don't have.

^Reimbursement and Expense Compensation, each with limits of up to $1 million for Ultimate Plus, up to $100,000 for Advantage, and up to $25,000 for Standard and Select (Norton 360 with LifeLock Select). And up to $1 million for coverage for lawyers and experts, if needed, for all plans. Benefits under the Master Policy are issued and covered by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions, and exclusions at: Gendigital.com/legal.

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DOCID: v126242028
Operating System: Android;Mac;Windows;iOS
Last modified: 12/11/2023