Removing Stamplive, Delta search, Babylon toolbar, NowUSeeIt Player, PlayThru Player, and other unwanted toolbars from your computer

These unwanted toolbars are a type of adware also known as browser hijackers. A browser hijacker changes your web browser's home page and default search provider to a different one without your permission. The toolbars are usually bundled with certain free programs that you normally download and install. These bundles include a licensing agreement that you must accept to download and install the software. The agreement applies to all software in the bundle including the unwanted toolbars. Since a licensing agreement was agreed to, Norton currently will not detect them as malicious even though the toolbar behaves suspiciously.

A few unwanted toolbars and adware:

  • AdChoices

  • Astromenda

  • Babylon toolbar

  • Binkiland

  • Buzzdock

  • Cassiopesa

  • CloudScout

  • Delta toolbar

  • Delta search

  • DNS Unlocker

  • Dregol

  • Facemoods

  • Groovio

  • NowUSeeIt Player

  • Offers4U

  • Optimizer Pro

  • PlayThru Player

  • Qvo6

  • RocketTab

  • Search Assistant SearchWeb

  • Snap.do

  • Stamplive

  • Visual Shopper

  • Vitalia installer

  • Wajam

  • Yontoo

To remove Search Protect by Conduit from your computer, read How do I uninstall Search Protect by Conduit from my computer?

To remove the unwanted toolbars, run LiveUpdate and then run a Full System Scan. If the problem persists, download and run the Norton Power Eraser to scan and remove the unwanted applications, toolbars, and adwares. If Norton Power Eraser does not remove the unwanted toolbars, then manually remove them by using the Add/Remove Programs or Uninstall a Program in the Control Panel.

STEP 1

Run LiveUpdate

  1. Start your Norton product.

  2. In the main window, click Security, and then click LiveUpdate.

  3. When Norton LiveUpdate is finished, click OK.

  4. Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."

  5. Exit all the programs, and restart the computer.

STEP 2

Run Full System Scan

  1. Start your Norton product.

  2. In the main window, click Security, and then click Scans.

  3. In the Scans window, select Full System Scan and click Go.

  4. When the scan is finished, click Finish.

  5. Restart the computer.

    If you are still able to see unwanted toolbars or applications, go to step 3.

STEP 3

Download and run Norton Power Eraser - Unwanted Application scan

  1. Download Norton Power Eraser.

  2. Click Save.

  3. Select the location as Desktop, and then click Save.

  4. To run Norton Power Eraser, double click the NPE.exe file.

    If the User Account Control window prompts, click Yes or Continue.

  5. Read the license agreement, and click Accept.

  6. In the Norton Power Eraser window, click the Unwanted Application Scan icon.

    When Norton Power Eraser completes the scan, the results are displayed in the Unwanted Apps Scan Complete window.

  7. In the Unwanted Apps Scan Complete window, next to the unwanted application or toolbar, click Uninstall.

  8. Follow the on-screen instructions.

  9. When the uninstall completes, restart the computer.

STEP 4

Uninstall the unwanted application

    If Norton Power Eraser does not remove the unwanted toolbars, then manually remove them by using the Add/Remove Programs or Uninstall a Program in the Control Panel.

  1. Press the Windows + R to open the Run dialog box.

  2. Type in the following text, and then press Enter.

    appwiz.cpl

  3. In the list of currently installed programs, search for the unwanted programs.

  4. Click Remove or Uninstall.

  5. Follow the on-screen instructions.

  6. When the uninstall completes, restart the computer.

STEP 5

Check for incorrect DNS settings

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter.

    control

  3. Click the Network and Internet icon, and then click Network and Sharing Center. In the left pane, click Change adapter settings.

    On Windows XP: Double-click the Network Connections icon.

  4. Right-click the network adapter that is currently active, and then click Properties.

    If the User Account Control prompt appears, click Yes or Continue.

  5. In the Network Connection Properties window, under "This connection uses the following items", click Internet Protocol (TCP/IP) or Internet Protocol Version 4 (TCP/IPv4).

  6. Click Properties.

  7. In the Internet Protocol (TCP/IP) Properties window, on the General tab, check the DNS server settings.

    • If the Obtain DNS server address automatically radio button is selected, then the DNS server address is automatically configured.

    • If Use the following DNS server addresses radio button is selected, check the server addresses. Make sure that the DNS server addresses displayed are the same that are provided to you by your Internet service provider or your network administrator.

STEP 6

Reset your browser settings

  • Depending on your browser, reset the browser settings to completely remove the unwanted toolbar and search engine.

Video

Thank you!

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DOCID: v96063576_EndUserProfile_en_us
Operating System: Windows
Last modified: 02/04/2017