Installing Norton Identity Safe

To use Norton Identity Safe, you have to install the Norton Identity Safe client or app on your device. You can visit the Norton Identity Safe website from the device in which you want to download and install the client or app.

When you install the Norton Identity Safe client, Norton Identity Safe creates an icon on your home screen or desktop. Using the icon, you can easily access Norton Identity Safe.

On Windows, you can also access Norton Identity Safe from the notification area on the taskbar. By default, you will see the Norton Identity Safe icon on the taskbar. You can anytime choose to show or hide the icon on the taskbar by checking or unchecking Show Tray icon option under Settings > General.

If you use a Norton product that supports Identity Safe on a device, you need not install Norton Identity Safe client on the same device. In case you use an older Norton product, you can upgrade to the latest version to enjoy the latest features of Norton Identity Safe.

Your personal information that you want to manage using Norton Identity Safe is stored on the cloud. So, you can view the data from the Norton Identity Safe website or from any device that has Norton Identity Safe installed. All you need is a Norton account and a Vault password, and an Internet connection.

If you have your personal information stored in local Vault, you can convert it to the Cloud Vault. Cloud Vault gives you more mobility, and it is as secure as your local Vault. In this case, you cannot use the local Vault anymore.

To download and install the Norton Identity Safe client on Windows or Mac

  1. Open your browser and go to:

  2. In the Norton Identity Safe webpage, click Download Now for FREE.

  3. Do one of the following:

    • On Mac, in the App Store window, click Free, and then click Install App.

    • On Windows, double-click the file that you downloaded, and then click Run.

  4. On Windows, click Norton License Agreement, read the user license agreement, and then click Close.

  5. Do one of the following:

    • On Mac, sign in to your Apple ID.

    • On Windows, click Agree & Install.

To download and install the Norton Identity Safe app on Android or iOS

  1. Do one of the following:

    • On Android, go to Play Store. If you open Play Store for the first time, the Terms of Service screen appears. Tap Accept to continue.

    • On iOS, tap the App Store icon on your home screen.

  2. Search and select Norton Identity Safe app.

  3. Do one of the following:

    • On Android, on the application details screen, tap Install, and tap Accept & download.

    • On iOS, tap Free and then tap INSTALL APP. In the Apple ID Password screen, type your Apple account password.

    You can also download the app by scanning the QR code in the Norton Identity Safe website.

Thank you!

Thank you for using Norton Support.

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DOCID: v89757948_id_safe_retail_1_en_us
Operating System: Windows
Last modified: 09/28/2015