Error: (3039,65546) "SONAR Protection failed to load" appears on my Norton product

To fix this problem, restart your computer. If the problem persists even after you restart the computer, uninstall and reinstall your Norton product.


Restart the computer

  1. Exit all the programs.

  2. Restart the computer.

    If the problem persists, goto Step 2.


Download and run the Norton Remove and Reinstall tool

    If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool.

  1. Download the Norton Remove and Reinstall tool.

    Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.

  2. To open the Downloads window in your browser, press the Ctrl + J key.

  3. Double-click the NRnR icon.

  4. Read the license agreement, and click Agree.

  5. Click Remove & Reinstall.

    You may see the Remove Only button if your Norton product is from your service provider. Click Remove Only.

  6. Click Continue or Remove.

  7. Click Restart Now.

    After the computer restarts, follow the on-screen instructions to reinstall your Norton product.

Thank you!

Thank you for using Norton Support.

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DOCID: v85067296_EndUserProfile_en_us
Operating System: Windows
Last modified: 10/07/2016