How do I repair drives?

The Repair Drives feature lets you optimize and maintain the health of your computer's physical disk and file systems. Corruption of the physical disk and the file system can cause data loss and system breakdowns. Using this function, you can identify imminent disk corruption, perform disk integrity checks, scan the disk surface for issues and resolve any detected issues.

To repair drives

  1. In the Norton Utilities main window, select the Recovery tab.

  2. In the Recovery Home window, under Select your action, click Repair Drives.

  3. In the list of drives, select the drive that you want to repair.

  4. Under the Select Drive Operation, select one of the following options:

    • Check Drive: Checks the file system of the selected volume for issues and provides a report.

    • Repair Drive: Check the selected volume for issues and fixes them.

    • Surface Scan: Scans the surface of the volume, marks bad sectors, and checks for volume issues that may need to be fixed.

    • Check Partition Structure: Checks the partition for issues.

      • Perform on reboot: Select this option if you want the repair operation to run only during reboot.

    Repairing the system drive can only be done during boot time; it cannot be done in normal mode, as the volume is locked by Windows.

    When selecting Repair Drive or Surface scan, make sure that the Perform Task on Reboot is selected. This will ensure that these functions are performed the next time you boot up your computer after clicking on Start.

  5. Click Start. As the repair is in progress, activities under the Activities log inform you of the repair activities undertaken. You may stop the operation at any point by clicking the Stop icon.

    If you perform a Repair Drives or Surface Scan and did not select the Perform task on Reboot option you will get a message saying:

    Drive cannot be repaired. Task could not be completed. Disk (Selected Volume:\) is in use. Reboot now or cancels the task.

    You will then have the option to select Reboot Now or Continue. You can select Reboot Now to reboot your computer immediately or Continue to cancel the operation.

    The repair summary screen provides you with the results of the repair operation.

What are Quick, Deep, and Physical scans and how do I use them?

How do I scan for lost or deleted files?

How does Norton Utilities determine the condition of the files?

How do I use the Duplicate File Finder?

How do I restore registry backups?

What is uninstalling unused software?

How do I uninstall unused software?

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DOCID: v83566412_norton_utilities_help_en_us
Operating System: Windows
Last modified: 09/28/2015