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Use Norton Utilities to repair Windows Registry problems

When Norton Utilities has finished scanning your system, the problems that are found during the scan are listed in the Registry Scan Results window. All the scanned sections are listed along with the number of problems that are found in them.

The Registry Scan Results window is divided into following two sections:

  • Registry scan category: This section is on the left-hand side of the screen. The registry problems are categorized into one of these categories. You can select any category to view the registry problems that are found in that category.

  • Registry problem details: This section is on the right-hand side of the screen. You can view the list of registry problems that are found in the scan based on the registry category that you select.

By default all detected items are checked and ready for repair. You can review the results and select Repair to repair all detected items.

If you are an experienced user, you may also modify the action properties of each problem here before you commit any repairs and changes into the Windows registry using the Repair function.

To repair Windows Registry problems

  1. In the Norton Utilities main window, select the Performance tab.

  2. In the Performance Home window, under Select your action, click Clean Your Registry.

  3. In the Clean Your Registry window, select the required type of scan and click Start Scan.

  4. In the Registry Scan Results window, click on a Registry scan category to view the details of the registry in the Registry problem details section.

  5. Double-click on a problem to view additional information about the problem.

  6. Click All sections to view all problems that are found in the scan. The details of each problem that are displayed on the Scan Results screen include:

    • Priority level of the problem and a brief description of the problem.

    • Location in the registry where the problem was found.

    • Name of the problematic value and the data it contains.

  7. Modifying Scan Results: To modify a problem, select a problem, and right-click to display the action menu that is shown below. This menu lists all actions that can be performed on problems before you can repair them. Select the appropriate action from this menu.

    For some problems, not all actions may be available.

    • Keep Item: Lets you retain the problem. By default, all problems on the scan results screen are automatically selected for deletion.

    • Delete Item: Lets you delete an item after repairing it. Select Delete Item from the Action menu.

    • Add Value/Subkey to Ignore List: Lets you prevent a registry entry's value or key from being repaired when the repair function is executed and from being detected in future scans by adding the value or subkey to your personalized Ignore Lists.

    • Keep All: Lets you retain all the problem. By default, all problems on the scan results screen are automatically selected for deletion.

    • Delete All: Lets you delete all the problems. In addition to repairing specific problems, all problems within a selected section of the scan results screen can be repaired.

    • To repair all problems within a section: Lets you select the section on the left then select Delete All from the Action menu.

  8. When you are satisfied with the actions and modifications to all problems that are listed on the scan results screen, click the Repair button. Clicking this button applies all actions and modifications on the scan results screen to the relevant entries in the registry, including additions to Ignore Lists.

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DOCID: v83508148
Operating System: Windows
Last modified: 11/26/2019