Other products

Activate the Norton subscription renewal key

A Norton product key is used to activate a Norton subscription after you install it, and a renewal code is used to extend the subscription subsequently. To use a renewal code, you need to have the right product installed and activated with a product key. If you enter the key to a wrong product, you may see the "Invalid product key" or "Invalid subscription renewal code" error.

Before you begin, you need to find out whether you have a product key or a subscription renewal code. A product key is a 25 character alpha-numeric code while a renewal code is a 19 character alpha-numeric code.

For example, a product key looks like A1BCD-EFGHI-234J5-K67KL-890MN, and a renewal code looks like ABC123DE4567FGH89JK.

Select your situation depending on whether you have a subscription renewal code or a product key and whether you have a product installed or not.

Thank you!

Thank you for using Norton Support.

< Back

The solution made it easy for me to handle my issue.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v83110711_EndUserProfile_en_us
Operating System: Windows
Last modified: 12/03/2018