How to find your product serial number

If you purchased your Norton product online, the product serial number is included in the order confirmation email that was sent to the email address that you provided at the time of purchase.

The product serial number can also be found within the installed product. The way you locate your product serial number depends on the Norton product and the version that is currently installed. Follow the instructions to locate your product serial number in your Norton product.

Norton 360 v1 or v2 for Windows

  1. Launch Norton 360.

  2. Click Help and Support.

  3. Click About Norton 360.

    The product serial number appears under Customer Account ID.

Norton AntiVirus or Norton Internet Security 2006 for Windows

  1. Launch your Norton product.

  2. Click Help and Support.

  3. In the drop-down menu that appears, select About <product name>.

    The product serial number appears in the About box.

Norton AntiVirus or Norton Internet Security 2007 for Windows

  1. Launch your Norton product.

  2. Click Support.

  3. Under Subscription & Account Information, click About <product name>.

    The product serial number appears in the About box.

Norton AntiVirus, Norton Internet Security, or Norton 360

  1. Launch your Norton product.

  2. In the top-right corner, click Help & Support.

  3. Click About.

    The product serial number appears in the About box.

Norton AntiVirus 12 or Norton Internet Security 5 for Mac

  1. On your Mac, launch your Norton product.

  2. From the product menu, choose About Norton AntiVirus or About Norton Internet Security.

    The product serial number appears in the About box.

Norton Security or Norton Security with Backup for Windows

  1. Launch your Norton product.

  2. In the top-right corner, click Help > About.

    The product serial number appears in the About box.

Norton Security for Mac

  1. Launch your Norton product.

  2. From the product menu, select About Norton Security. The product serial number appears in the About box.

Activating your Norton product

Identifying the Norton product in your device

What to do if you are prompted to renew your Norton product

About unmanageable products

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DOCID: v82631725_NortonM_Retail_1_en_us
Operating System: Windows, Mac OS X, Android
Last modified: 09/05/2014