Received email to reset Norton account password which I didn't request

What action should I take?

  • If you did not request to recover your password, you can ignore this email and your password will not be changed.

Why did I receive this email?

  • The forgot password email is sent to you whenever your email address is entered in the Norton password recovery webpage.

    You have received the email as part of the password recovery process to keep your account secure. Your password can only be reset through the link in the email. If you did not request to recover your password, you should ignore this email and your password will not be changed.

Email details

  • The password recovery emails from Norton have the following details:

    • From: norton@symantec.com or nortonaccount@norton.com.

    • Subject: Reset Your Norton Password

    • The password reset links in the email will go to the server, login.norton.com

Thank you!

Thank you for using Norton Support.

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DOCID: v80134132_EndUserProfile_en_us
Operating System: Windows, Mac OS X, Android
Last modified: 09/04/2017