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Error: "119: An invalid product ID was supplied"

To fix this problem, try activating your Norton Online product again.

Activate your Norton Online product

  1. Make sure that your computer is connected to the Internet.

  2. Start Norton.

  3. In the main screen, click Activate Now.

  4. Click Next.

  5. In the My service PIN field, type the PIN number that is provided to you by your service provider.

  6. Click Activate.

  7. Type in a name for your computer, and then click Activate.

  8. Close the Activation Complete! window.

  9. Click Finish.

    Your activation is successful.

If the problem persists, contact your service provider.

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DOCID: v75333594_EndUserProfile_en_us
Operating System: Windows, Mac OS X
Last modified: 09/04/2017