Is my computer protected?

Check your Norton product status

  • To ensure that your Norton security product is protecting your computer, check for the security status of your Norton product. Open your Norton product to see if the security status shows Secure or Protected.

    Also, check the subscription status to make sure that the subscription is up to date, and is not expiring soon. If you see Activate Now next to the subscription status, your Norton product is not activated. Read I want to activate my Norton product.

    Make sure that You Are Protected is displayed on the product screen.

    The product interface images shown here are for the current version of the Norton products. If you have an older version or if you do not know your product version, go to Norton Update Center.

What if your Norton product status is not Secure or Protected

  • If your Norton product status is not green and does not say Secure or Protected, then you may see an alert which briefly describes the problem and a Fix Now button. In most cases, clicking the Fix Now button automatically fixes the problem for you.

    If the problem persists, we recommend that you uninstall and reinstall your Norton product.

Need more help?

Has Your Personal Information Been Breached?

Considering everything you do online, data breaches, and companies that sell your information, there are many ways for criminals to steal your identity. They can open accounts, buy properties, and even file tax returns in your name.

LifeLock works to help protect your identity. Get 10% off LifeLock Identity Theft Protection today.

Learn more Check My Information

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Thank you for using Norton Support.

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DOCID: v71537759_EndUserProfile_en_us
Operating System: Windows
Last modified: 06/29/2017