Monitoring messaging with a mobile friend

You can monitor all the messaging between your child and a specific friend. If you find that a friend sends inappropriate messages to your child, you can protect your child by blocking the messaging with that friend.

To monitor messaging with a mobile friend using Norton Family website

  1. Sign in to Norton Family.

  2. Click House Rules.

  3. Click the picture icon of the child.

  4. On the left pane, click Messaging.

  5. Under Messaging rights for child, click Mobile Friend list. The Mobile Friend list displays all the mobile friends that your child had communicated with.

  6. Under Monitored category, click the option that corresponds to a mobile friend.

  7. Click Save.

To monitor messaging with a mobile friend using Android device

  1. Sign in to Norton Family app in Parent mode.

  2. Tap the child whom you want to manage.

  3. Go to the RULES tab.

  4. Under Activities, tap Message supervision.

  5. In the Message supervision window, under CONTACTS, tap the contact you want to block.

  6. In the window that appears, tap Monitored.

  7. Tap OK.

Thank you!

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DOCID: v71441371_NF_Help_en_us
Operating System: Windows, iOS, Android
Last modified: 04/22/2015