Monitoring all messaging with new mobile friends

Message supervision is a Premier feature and is available only for Android devices. To monitor and manage the messaging of your child, you need to turn on Messaging supervision.

You can monitor all the messaging between your child and any new mobile friends. When you choose this option, Norton Family monitors and records all of the messages. You can view the complete messaging and determine whether your child sent or received any inappropriate messages.

To monitor all message exchange with new mobile friends using Norton Family website

  1. Sign in to Norton Family.

  2. Click House Rules.

  3. Click the picture icon of the child.

  4. On the left pane, click Messaging.

  5. Under New Mobile Friends should automatically be, click Monitored.

  6. Click Save.

To monitor message exchange with new mobile friends using Android device

  1. Sign in to Norton Family app in Parent mode.

  2. Tap the child whom you want to manage.

  3. Go to the RULES tab.

  4. Under Activities, tap Message supervision.

  5. In the Message supervision window, tap New mobile friends, and then choose Monitored.

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DOCID: v71433345_NF_Help_en_us
Operating System: Windows, iOS, Android
Last modified: 03/03/2016