Defining messaging rules

Message supervision is a Premier feature and is available only for Android devices. Norton Family does not save the MMS content exchanged between your child and a mobile friend.

You can set up Norton Family to manage the messages that your child sends and receives using their Android device. To view and manage these messages, you must first turn on Messaging supervision.

Norton Family Premier lets you do the following:

  • Turn on and turn off message supervision.

  • Manage the messaging activity of your child with new friends.

  • Manage the messaging activity of your child with existing friends.

Norton Family adds a mobile friend to the Mobile Friend list only if there is a message exchanged between your child and a mobile friend. For example, if your child's friend list has 10 mobile friends, and your child has messaged with only five of them, then your child's Mobile Friend list displays only those five friends. Norton Family sends a warning text to the mobile friend that the message is being monitored.

You can manage the messaging activity of your child with new or existing mobile friends in the following ways:

Blocked

Block all messaging with new mobile friends.

Monitored

Allows and monitors the messages your child sends and receives If you choose this option, you can view all the messages.

Not Blocked/No supervision

Allows your child to send and receive messages without monitoring. If you choose this option, you cannot view any messages exchanged.

SMS and MMS supervision is available only in Norton Family Premier. It is not available for iOS.

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DOCID: v71428710_NF_Help_en_us
Operating System: Windows, iOS, Android
Last modified: 03/03/2016