Fix the Virus protection and Idle-time scan status in Norton for Mac

STEP 1

Run LiveUpdate

  1. Before you begin, you must be in the Finder. Click the desktop or the Finder icon in the Dock to be in the Finder.

  2. On the menu bar, click Go > Applications.

  3. Open the Symantec Solutions folder.

  4. Double-click LiveUpdate.

    You may also start LiveUpdate by clicking the Norton QuickMenu icon on the menu bar, and then clicking LiveUpdate > Open LiveUpdate.

  5. Click Update Everything Now.

  6. After LiveUpdate finishes the update, the LiveUpdate Summary window appears. You may now quit LiveUpdate.

  7. Run LiveUpdate again to ensure that you have all available updates.

STEP 2

Restart your computer

  1. Exit all the programs.

  2. Restart your computer.

Thank you!

Thank you for using Norton Support.

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DOCID: v66665306_EndUserProfile_en_us
Operating System: Mac OS X
Last modified: 09/18/2017