Error: (8921,254) "Unable to connect to the Norton LiveUpdate server. Please check your Internet connection" appears when I run LiveUpdate in my Norton product

To check if the issue you are experiencing is related to a known system problem or outage, visit Norton Services Status page.

STEP 1

Restart your computer

  1. Exit all the programs.

  2. Restart the computer.

STEP 2

Run LiveUpdate

  1. Start your Norton product.

  2. In the main window, click Security, and then click LiveUpdate.

  3. When Norton LiveUpdate is finished, click OK.

  4. Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."

You may need to run LiveUpdate twice to successfully install the updates.

Thank you!

Thank you for using Norton Support.

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DOCID: v66503702_EndUserProfile_en_us
Operating System: Windows
Last modified: 08/23/2016