Renew your Norton for Mac subscription using renewal code

When the subscription for your Norton product for Mac is expired or about to expire, a subscription expiration alert is displayed. If you already have a subscription renewal code, you can renew the subscription using the code. If you do not have a renewal code, you can visit Norton Online Store and renew the subscription.

Depending on your situation, follow the steps in one of the following sections:

Find your renewal code

    If you already have your renewal code, skip to Step 2. The location of your renewal code depends on how you purchased.

    • If you purchased your renewal code from an online retailer, your renewal code can be found in your confirmation email. If you cannot find the confirmation email in your inbox, check your spam or junk folder. These emails may be incorrectly marked as spam by some spam filters. After you find the renewal code, skip to the section I have a renewal code.

    • If you purchased a renewal code without a Norton product, then you need to first find out which Norton product that key belongs to. You may get that information from the confirmation email for your subscription purchase. After you determine the product, download the trial version and install the product. To use the renewal code, skip to the section I have a renewal code.

    • If you purchased from the Norton Online Store, your renewal code can also be found by signing into your account. Follow these steps to find the renewal code from your account.

  1. Sign in to Norton.

  2. Locate your subscription renewal purchase, and click the order number.

  3. Copy your renewal code.

I have a renewal code

  1. Start your Norton product.

    If your subscription is expired or about to expire, a subscription expiration alert is displayed.

  2. In the Subscription Alert window, select Renew Now Using Code from the drop-down menu.

  3. Click OK.

  4. Type your renewal code, and then click Renew.

    The subscription for your Norton product is now renewed and it shows subscription days remaining.

    Your product key is a combination of alphabetic and numeric characters. It does not contain any special characters.

I do not have a renewal code

  1. Start your Norton product.

    If your subscription is expired or about to expire, a subscription expiration alert is displayed.

  2. In the Subscription Alert window, select Renew Now from the drop-down menu.

  3. Click OK.

    A Norton Online Store page opens in your browser providing you the subscription renewal options for your Norton product for Mac.

  4. Follow the on-screen instructions to complete the subscription renewal purchase.

    When the purchase order is complete, the subscription for your Norton product is renewed and it shows subscription days remaining.

Thank you!

Thank you for using Norton Support.

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DOCID: v66500809_EndUserProfile_en_us
Operating System: Mac OS X
Last modified: 09/18/2017