I want to download Norton AntiVirus 12 or Norton Internet Security 5 on my Mac

This article helps you download and install your Norton product that is registered to your account and applies to purchases of the following products:

  • Norton AntiVirus 12 for Mac

  • Norton Internet Security 5 for Mac

A Norton account is created for you when you purchase from the Norton Online Store. Follow these steps if you want to:

  • Install the Norton product for the first time after the purchase.

  • Reinstall the Norton product.

  • Install the Norton product on another computer.

For help with downloading the Norton product that is not registered to your account, read Message "Please confirm your purchase" when I sign in to my Norton account.

Follow these instructions from the computer that you want to install your Norton product on.

Download your Norton product

  1. Sign in to Norton.

  2. Click Download.

  3. In the Norton Setup window, click Agree & Download.

    By default, the Norton product installer is saved to the Downloads folder.

  4. When the download finishes, double-click the Norton product Installer.

  5. Follow the on-screen instructions to complete the installation.

  6. When LiveUpdate finishes installing updates, click Continue.

  7. In the Installation Successful window, click Restart.

    You must restart your computer to complete the installation process.

You need to have Mac OS X 10.7 or above to install Norton Internet Security 5 for Mac or Norton AntiVirus 12 for Mac. If you have Mac OS X 10.6.x or 10.5.x, you can install the previous version of your Norton product. Read Error: "Incompatible version of Mac OS X" when I install my Norton product.

Norton AntiVirus for Mac cannot be managed through Norton account.

Thank you!

Thank you for using Norton Support.

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DOCID: v66235371_EndUserProfile_en_us
Operating System: Mac OS X
Last modified: 05/15/2017