Spam emails are not filtered to Norton AntiSpam folder in Microsoft Outlook

To fix this problem, disable and enable the Norton AntiSpam client integration.

These steps are for the current version of the Norton products. If you have an older version or if you do not know your product version, go to Norton Update Center.

STEP 1

Disable AntiSpam Client Integration

  1. Start your Norton product.

  2. Click Settings.

  3. In the Settings window, click AntiSpam.

  4. On the Client Integration tab, under Email Clients, click on the slider next to Outlook to turn it Off.

  5. Click Apply, and then click Close.

  6. Exit all the programs, and then restart the computer.

STEP 2

Enable AntiSpam Client Integration

  1. Start your Norton product.

  2. Click Settings.

  3. In the Settings window, click AntiSpam.

  4. On the Client Integration tab, under Email Clients, click on the slider next to Outlook to turn it On.

  5. Click Apply, and then click Close.

  6. Exit all the programs, and then restart the computer.

Thank you!

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DOCID: v65072832_EndUserProfile_en_us
Operating System: Windows
Last modified: 03/20/2018