Computer does not recognize the CD or DVD drive after installing Norton 360

Download and install the driver for GEAR software

  1. Download the GEAR drivers.

    Save the file on the Windows desktop.

  2. On the Windows desktop, double-click the GEAR Driver Installer icon.

  3. In the Open File - Security Warning window, click Run.

  4. In the Gear driver installer setup window, click Next.

  5. Read the license agreement, and then click I accept the terms of this License Agreement.

  6. Click Next.

  7. Click Install.

  8. Click Finish.

  9. Restart the computer.

Thank you!

Thank you for using Norton Support.

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DOCID: v64539460_EndUserProfile_en_us
Operating System: Windows
Last modified: 09/05/2017