My computer does not recognize the CD or DVD drive after I install Norton 360

Download and install the driver for GEAR software

  1. Download the GEAR drivers.

    Save the file on the Windows desktop.

  2. On the Windows desktop, double-click the GEAR Driver Installer icon.

  3. In the Open File - Security Warning window, click Run.

  4. In the Gear driver installer setup window, click Next.

  5. Read the license agreement, and then click I accept the terms of this License Agreement.

  6. Click Next.

  7. Click Install.

  8. Click Finish.

  9. Restart the computer.

Thank you!

Thank you for using Norton Support.

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DOCID: v64539460_EndUserProfile_en_us
Operating System: Windows
Last modified: 03/15/2016