Norton from Symantec

Error: "3039,65545" appears on my Norton product

These steps are for the current version of the Norton products. If you have an older version or if you do not know your product version, go to Norton Update Center.

STEP 1

Restart the computer

  1. Exit all the programs.

  2. Restart the computer.

    If the problem persists, go to Step 2.

STEP 2

Run LiveUpdate

  1. Start your Norton product.

  2. In the main window, click Security, and then click LiveUpdate.

  3. When Norton LiveUpdate is finished, click OK.

  4. Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."

  5. Exit all the programs, and restart the computer.

STEP 3

Run Full System Scan

  1. Start your Norton product.

  2. In the main window, click Security, and then click Run Scans.

  3. In the Scans window, select Full System Scan and click Go.

  4. When the scan is finished, click Finish.

What if this didn't work?

Thank you!

Thank you for using Norton Support.

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DOCID: v64232419_EndUserProfile_en_us
Operating System: Windows
Last modified: 05/25/2015