This error appears only when LiveUpdate is run manually. Please be aware that there is no need to run LiveUpdate manually as the virus definitions get downloaded automatically. You may need to run LiveUpdate manually only when the virus definitions do not get downloaded automatically.
Start your Norton product.
In the main window, under You Are Protected, check for the date next to Protection Updates.
Depending on your situation, do one of the following:
If the time is less than one day, then wait for 24 hours and then run LiveUpdate again.
If the time is more than one day, go to Step 3 to update your virus definitions using Intelligent Updater.
Go to the Intelligent Updater downloads page.
Depending on your version of Windows, do one of the following:
For Windows (32-bit): Click the first file in the list under Filename. The file name starts with the year and ends with . e.g. 20070828-017-v5i32.exe
For Windows (64-bit): Go to the 64-bit Platforms section, and click the first file in the list under Filename. The file name starts with the year and ends with . e.g. 20090922-017-v5i64.exe
Save the file to the Windows desktop.
On the desktop, double-click the file that you saved.
If you continue see the error message when you run LiveUpdate, wait for 24 hours and then run LiveUpdate again.
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