Norton from Symantec

Error: "8505,100" appears on my Norton product

To fix this problem, you need to uninstall and reinstall your Norton product. Download and run the Norton Remove and Reinstall tool to uninstall your Norton product.

Download and run Norton Remove and Reinstall tool

    If you have received your Norton product from your service provider, skip this step, and run the Norton Removal Tool.

  1. Download the Norton Remove and Reinstall tool.

    Save the file to the Windows desktop.

  2. On the Windows desktop, double-click the NRnR icon.

  3. Follow the on-screen instructions.

  4. Restart the computer.

    After the computer restarts, follow the on-screen instructions to reinstall your Norton product.

Thank you!

Thank you for using Norton Support.

< Back

Was this information helpful?

DOCID: v64025377_EndUserProfile_en_us
Operating System: Windows
Last modified: 05/22/2015