Error: "Norton Anti-Theft cannot be installed because you have another version of Norton Anti-Theft installed..." when I install Norton Anti-Theft

This error appears when you already have Norton Anti-Theft installed on your computer. Uninstall the existing Norton Anti-Theft product before you proceed with the installation.

STEP 1

Uninstall Norton Anti-Theft

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter.

    appwiz.cpl

  3. In the list of installed programs, click Norton Anti-Theft, and then click Remove or Uninstall.

  4. Follow the on-screen instructions to complete the uninstall.

STEP 2

Install Norton Anti-Theft

  1. Download Norton Anti-Theft.

    DOWNLOAD NOW.

    Save the file on to your Windows desktop.

  2. On the Windows desktop, double-click the file that you downloaded.

  3. Click Run.

  4. Follow the on-screen instructions.

Thank you!

Thank you for using Norton Support.

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DOCID: v64001755_EndUserProfile_en_us
Operating System: Windows
Last modified: 02/01/2016